Glossary
This glossary lists terms and abbreviations applicable to Cisco CallManager Fundamentals. You can find additional information at the following location:
http://www.cisco.com/univercd/cc/td/doc/product/voice/evbugl4.htm
A
- AA
Auto Attendant; an application designed to permit a switchboard attendant to efficiently distribute calls received by an enterprise.
- ACD
Automatic call distribution; a call routing application whose primary function is to deliver calls that arrive at an enterprise to an available user. This application is commonly used to deliver calls to call centers or groups of attendants.
- ACF
Admission Confirm; an H.323 gatekeeper sends this RAS message when it permits an H.323 endpoint to make a call.
- ACK
Acknowledgement.
- Ad Hoc
A type of ...
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