What Are Metrics, Really?Time-Series DataCounters and GaugesWhat Can Metrics Tell Us?Choosing Good MetricsServices: The RED PatternResources: The USE PatternBusiness MetricsKubernetes MetricsAnalyzing MetricsWhat’s Wrong with a Simple Average?Means, Medians, and OutliersDiscovering PercentilesApplying Percentiles to Metrics DataWe Usually Want to Know the WorstBeyond PercentilesGraphing Metrics with DashboardsUse a Standard Layout for All ServicesBuild an Information Radiator with Primary DashboardsDashboard Things That BreakAlerting on MetricsWhat’s Wrong with Alerts?On-Call Should Not Be HellUrgent, Important, and Actionable AlertsTrack Your Alerts, Out-of-Hours Pages, and Wake-UpsMetrics Tools and ServicesPrometheusGoogle Operations SuiteAWS CloudWatchAzure MonitorDatadogNew RelicSummary