Coaching Up and Down the Generations

Presents the fundamentals of coaching, including topics such as push versus pull coaching, acting as a catalyst, learning how to listen, and providing accountability and structure in a fun and breezy style. Because communication is a central feature of coaching, this book focuses on the opportunities and challenges presented by a workforce characterized by multiple generations. Haneberg provides an entertaining overview of how differently the generations experienced their formative years and how these differences affected the ways they think and express themselves. The book explains how to roll this knowledge into the practice of coaching to enable people of any age to achieve extraordinary results.