© Navin Sabharwal, Amit Agrawal 2020
N. Sabharwal, A. AgrawalCognitive Virtual Assistants Using Google Dialogflowhttps://doi.org/10.1007/978-1-4842-5741-8_1

1. Introduction to Cognitive Virtual Bots

Navin Sabharwal1  and Amit Agrawal2
(1)
New Delhi, Delhi, India
(2)
Mathura, India
 

The technologies being implemented today are no longer the stuff of science-fiction; virtual reality and much more is now possible.

Remember when messaging services really took off? The reason they were universally accepted in such a positive light was because they personalized the user-to-user experience. At the same time, messaging services fueled the general population’s interest in technology, which gradually opened the doors to new possibilities becoming palatable to a ...

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