
130 Communication for Continuous Improvement Projects
Process Mapping
Process maps are graphical representations of steps to a process. The visu-
alization eases the complexity of the process and identies non-value-added
tasks and any key takeaways, such as redundancy and excess inspections.
Process maps identify key process input variables known as x’s and key
process output variables known as y’s. Any delays are to be eliminated and
decisions are meant ...