CompTIA Cloud+ Certification All-in-One Exam Guide (Exam CV0-003)

CHAPTER 10

Systems Management

In this chapter, you will learn about

•   Policies and procedures

•   Systems management best practices

•   Systems maintenance

•   Monitoring techniques

Up until this point, this book has primarily focused on the technologies required to deliver cloud services. This chapter explores the nontechnical aspects of cloud service delivery in policies, procedures, and best practices. These components are critical to the efficient and effective execution of cloud solutions.

The chapter begins with the documents that define the rule sets by which users and administrators must abide, called policies, and the prescribed documented actions that will carry out the expectations of the policies, known as procedures. After this, ...