
Computational Intelligence Tools for Explanation Facilities 429
Computational Intelligence Tools for Explanation Facilities
End users have traditionally wanted, and in some cases demanded, to know how
experts arrive at conclusions or recommendations. When computer systems are
involved, users tend toward the “demand” end of the spectrum. Computer system
utilities designed to make classification and/or diagnostic decisions or recommenda-
tions understandable to users, often by citing reasons why these decisions or
recommendations were made, are frequently called explanation facilities.
Explanation facilities must perfor m similar functions regardless