Skip to Content
Critical Systems Thinking and the Management of Complexity
book

Critical Systems Thinking and the Management of Complexity

by Michael C. Jackson
April 2019
Intermediate to advanced
728 pages
28h 12m
English
Wiley
Content preview from Critical Systems Thinking and the Management of Complexity

Type D Systems Approaches for Organizational Complexity

Antifragility is beyond resilience or robustness. The resilient resists shocks and stays the same; the antifragile gets better

(Taleb 2013, loc. 436).

Some systems approaches are primarily interested in managing organizational complexity. Organizational complexity is seen as driven both by the internal interactions of the parts of a system and by the interactions between the system and its turbulent environment. These, often unpredictable interactions make it very difficult to steer the system toward goals. The viability of the system becomes of central concern and also its ability to reconfigure itself to take advantage of new opportunities. Provision must be made for appropriate arrangements for the different parts and levels of the system in order that the relationships between the subsystems, the system itself and its environment can best be managed. The aim is to ensure that the organization can survive and thrive over time. Two systems approaches are worthy of particular attention under this heading:

  • Socio‐Technical Systems Thinking
  • Organizational Cybernetics and the Viable System Model
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Critical Systems Thinking

Critical Systems Thinking

Michael C. Jackson
The Manager's Path

The Manager's Path

Camille Fournier
The Manager's Path

The Manager's Path

Camille Fournier

Publisher Resources

ISBN: 9781119118374Purchase book