4 UNDERSTANDING BEHAVIOUR

Ciarán Mc Mahon

A core element in securing business information systems is appreciating how the users of those systems interact with them. Consequently, in this chapter we are going to discuss how to understand cybersecurity behaviour and try to gain insight into what is happening with this on a psychological level.

It is important that we spend time trying to understand the nuances of our colleagues’ mental, emotional and social processes if we are to encourage them to be more security conscious. As such, this chapter will lay the foundations for changing cybersecurity behaviours, which we will cover in Chapter 5.

This chapter first looks at some examples of how cybersecurity behaviour is defined. The idea here ...

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