Chapter 13: Buzzing
Collaboration among users is a core part of making sense of information. The ability for users to dialog around content is critical. A big gap in the efficiency and effectiveness of most messaging solutions is that users need to bring their own content into the message, supporting the discussion from outside the communication tool. Take time to notice how much time is spent on searching for files to attach or working to paste the content into a message. Now, imagine a solution that eliminates the need for attachments or cut and paste operations, one where users don't have to bring their own content to the conversation. For example, instead of having to find and attach a chart to an email or text, what if we could simply start ...
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