December 2021
Beginner to intermediate
232 pages
5h 31m
English
13th Warrior, The (movie) 97
in training and documentation 181, 182–83, 186–88
user experience (UX) principles 36, 129
user interface (UI) 128
accountability 20
assigning ownership and 167, 174–75, 177, 178
“actionable outcomes” 5, 106–07
ADKAR model 152
adoption
areas affecting 7
“build it and they will come” idea 3–4, 95
data culture, shifting 15
decision-making, data usage for supporting 4–6
knowledge transfer as key piece in 186
low adoption 4, 7, 8, 119, 123, 174, 205
“the art of distraction” 13
input stage 12
“long form sales letter” approach ...
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