Design It!

Project Lionheart: The Story So Far…

Mayor van Damme gave our product manager a good starting point with his key strategic directives. The first thing she did was verify the mayor’s business goals with other stakeholders. After looking at our stakeholder map ( described), our product manager scheduled meetings with the head of the Office of Management and Budget and two members of city council.

Our product manager led the stakeholder interviews. You observed the interviews to develop a bit more empathy for our stakeholders’ needs. Our product manager summarized the business goals using the standard goals template shown. The whole team reviewed the business goals with Mayor van Damme and the Office of Management and Budget to verify that we ...