Appendix A

Case Study Quiz Answers

The answers to each case study quiz provided at the conclusion of each Hour follow:

Hour 1

1. Design Thinking is about slowing down and taking the time to deeply understand, think, and iterate on solutions to the toughest problems as a way of delivering value. We slow down our thinking and problem solving so we can speed up solutioning and iterating on that solution.

2. Techniques are simple precepts, axioms, or principles that are in many ways self-evident and simply need to be followed. On the other hand, exercises reflect a series of activities executed stepwise, one after the other, to arrive at some kind of understanding or output.

3. Our primary enemy when it comes to making progress in the midst of ...

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