Chapter 6. Handle Errors Wisely
When I use a Web application, I want things to go smoothly. I don’t want intrusive errors popping up to tell me I did something that the system can’t handle. I don’t want to be interrupted. I don’t want to know the system doesn’t work. And I definitely don’t want to be blamed for its shortcomings by an error message that tells me I did something wrong.
Our users don’t want these things either.
When we perform a task in an application that results in an error message, we blame ourselves. After all, we’re the ones not smart enough to use the application correctly. ...
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