Chapter 1, Understanding Incident Response, addresses the incident response process at a high level and explains how to craft an incident response framework within an enterprise. This framework allows the detailed and orderly investigation of an incident's root cause, the containment of the incident to lessen the impact, and finally, the remediation of damage to bring the enterprise back to a normal state.
Chapter 2, Managing Cyber Incidents, discusses the incident management framework, which provides a strategic construct for incident response. In this chapter, you will be guided through managing the incident. This includes tactical-level issues such as incident escalation, configuring an incident war room, crisis communication, ...
