Digital Identity

Processes Link Identities

The first step in creating data architectures is to gather baseline information about identities in your organization. The baseline inventory identifies high-level data sources and documents pertinent information about them. To do that, we'll start with the processes that we identified in the process inventory and find the identity records that are critical to performing those processes. Let's run through an example to see how that might work.

Employee Provisioning

Suppose you've identified "employee provisioning " as one of the processes important to your organization. That process starts when the decision is made to hire an applicant and includes steps such as the following:

1. Enter applicant data into the HR system.

2. Identify the hiring manager (e.g., the person who will be the new employee's boss).

3. Create a 401K account, payroll account, health insurance, and other benefits.

4. Assign the employee an office.

5. Order, install, and set up a computer including application software.

6. Set up an email account and access.

7. Set up network access.

8. Order and install a phone.

9. Update the right directory or directories with the new telephone number, email address, and office location.

10. Set up a voicemail account.

11. Establish access controls for all of the enterprise applications that the employee will need to work.

12. Issue a credit card for travel expenses.

When you look at the steps in this process, the employee is right up front. Consequently, it's easy to identify the employee record in ...