4.1 Always Online, Gladly Electric, Often on Autopilot: Mobility in the Digital Age4.2 Digital Commerce: One Channel Is No Longer Enough—Today’s Mobile Customer Blithely Switches between the Real and Virtual Worlds4.3 Who Still Needs Banks? Fintechs Threaten the Established Business Model4.4 Digital Health: the First Innovation in Health Care That Can Reduce Costs in the Long Term4.5 Connected Buildings4.6 The Digital Revolution Has Reached Electricity Utilities4.7 Telecom Giants under Pressure: Who Will Be at the Heart of the Emerging Communications Ecosystems?4.8 Digital Logistics: The Drone Always Rings Twice4.9 E-Government: Public Administration Goes OnlineConclusion: Opportunities in the Emerging EcosystemsNotes