INDEX
- Aachen, Germany
- ABB
- Ace Hardware
- Adaptive IT
- Adidas
- Administration, automation of
- Adobe
- ADT
- Aetna
- Aftermarket, auto industry
- Agile coaches
- Agile IT
- Agile product development
- AGVs (autonomous ground vehicles)
- Ahuja, Kabir, on connected buildings
- AI, see Artificial intelligence
- Airbnb
- Airline industry
- Airports
- AkoTec
- Alcoa
- Alexa
- Alexander, Rob
- Algorithms:
- marketing
- pricing
- Alibaba
- Allianz
- Allianz Global Assistance
- Allstate
- AllyouneedFresh
- AlphaGo
- Amazon:
- agile IT at
- and analytics
- and Big Five
- brick and mortar stores
- cloud services provided by
- as competitor
- customer focus of
- and customers
- Dash Button app of
- as digital native
- and dynamic pricing
- and energy market
- online interface of
- parcel delivery by
- personalization of offerings by
- and Quorus
- and retail book industry
- and retail sector
- robots used by
- smart building platforms from
- storytelling at
- and telecom industry
- Amazon Alexa
- Amazon Echo
- Amazon Go
- Amazon Web Services (AWS)
- American Eagle Outfitters
- American Express
- America Online (AOL)
- Amsterdam, Netherlands
- Analytics
- in banking industry
- of customer data
- and omnichannels
- Android
- AngelHack
- AOL (America Online)
- Apollo moon program
- Apps. See also specific apps
- Apple. See also iPhones
- and artificial intelligence
- and Big Five
- customer experience of
- customer focus of
- and customers
- and driverless cars
- and e-books
- and emergence of new ecosystems
- and energy market
- and eSIMs
- and health care industry
- Kodak vs.
- and NHS
- open innovation at
- open interface of
- partner management by ...
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