Digital Transformation

CHAPTER 1Digital Transformation

This chapter provides an overview of the digital transformation and its importance for the survival of the enterprise. It also discusses the factors, impact, value drivers, implementation methodology, and some of the emerging digital themes across business functions and industries that can be leveraged by the enterprise to innovate, create new business models, and become intelligent.

Digital Transformation

Innovation and emerging IT technologies are changing at a very fast pace; the question is – are the enterprises ready to keep up with the pace, jump into the race to digital transformation, and become intelligent in the process?

Before we proceed, let's understand the term “digital” as used in the context here. It refers to the power of collective information that is generated in the ecosystem and the technology that keeps the customers connected with the business resources. Digital transformation involves the usage of new technologies to drive significant improvements in all business segments. This includes capitalizing on new opportunities as well as effectively transforming existing businesses and technology that enable them. Digital transformation is the state of how promptly an enterprise can cater to the changing customer demands and turn the technology into business outcomes and value.

New IT is about reinventing the enterprise's business by leveraging the exponential power of digital to drive new levels of operational efficiency, ...