Chapter 8: Identifying Lean Metrics (VSM Step 5)
Having completed the current value stream map, we now turn our attention to evaluating potential future state opportunities to synchronize our flows and eliminate waste, in order to increase value for our customers. But first, we must identify our objectives in the form of quantifiable and measurable Lean metrics, which will be the fifth VSM step and is introduced in this chapter.
It's difficult to improve things without having measures of the current state and desired future states. It's like driving in a car to a new destination without an address or a map. Without these items, you don't know which roads to take, how far you have to go, or even how to know when you have arrived. This chapter ...
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