For Your Consideration

Even though this chapter presents the checkout process in as streamlined, yet comprehensive, a way as possible, the content still required more than 50 pages and there are any number of variations you could implement. Let’s look at a few of the most logical alterations and additions you could make.

Top-Notch Customer Service

One of the best general things you could add would be several obvious ways to contact the site’s administrator or support team. This could be done using a combination of a contact form, a help menu, an FAQ page, or a direct phone number. Make it easy and as immediate as possible, for the customer to get help and answers to their questions.

Checking Order Status Online

Even though customers don’t ...

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