Developing your RFI
A request for information (RFI) is a cover letter and overall description of your project goals that you send to vendors. Think of the RFI as the initial way to communicate some core data about you and your practice to the vendors to learn about how their products can best support you. Set a deadline for your vendors to return the RFI; two to three weeks is usually sufficient.
Take the opportunity to describe your practice to the vendor. The more it knows about you, the better it will serve your needs. Provide the following information about your practice:
Practice specialty, including single specialty versus multispecialty clinic
Practice size and location, including working in multiple sites or needs for remote access from home
Total number of employees by role
Use of fellows, residents, medical students, nursing students, nurse practitioners, and physician assistants
Primary language(s) of your patients
Onsite resources, such as lab, radiology, and pharmacy
Existing practice management system and other potential interface needs
Existing computer hardware
Current Internet network information (DSL, cable modem, T1, or none)
Vendor company information
Picking a vendor is more than just finding some ...