About the Author
Amelia Dunlop is the chief experience officer for Deloitte Digital and leads the Customer Strategy & Applied Design practice for Deloitte in the US. She is a principal at Deloitte LLP and was previously a partner at the Monitor Group.
Amelia is passionate about elevating the human experience and exploring how organizations can connect with the humans whom they call customers and employees. She loves solving messy problems that require both new insights about what it means to be human and new innovative solutions.
Amelia speaks and publishes frequently on the topic of the human experience, strategy, and innovation. She received Consulting magazine's Top Women in Technology award for Excellence in Innovation in 2020. She holds a degree in sociology from Harvard University, a master's in theology from Boston College, and an MBA from Cambridge University. Originally from London, England, Amelia lives in Somerville, Massachusetts, with her husband and three children.
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