September 2024
Beginner
226 pages
7h 48m
English
Content preview from Employee Wellbeing
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Chapter 3 The Use and Misuse of Employee Voice
3.1 Understanding Employee Voice
The coining and the emergence of the ‘employee voice’ theme trace back to the ‘exit-voice-loyalty’ theory proposed by Hirschman (1970), which whilst focusing on customers (not employees) stated that ‘dissatisfied customers could either decide to exit or “voice” when faced with an objectionable state of affairs’. Farrel (1983) later applied this to employees as organisational stakeholders. With varying definitions across diverse contexts, ‘employee voice’ has been broadly understood as ‘the ability of employees to express their views, opinions, concerns and suggestions and for these to influence decisions at work’ (CIPD, 2023; Nechanska, ...
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