July 2019
Beginner to intermediate
300 pages
7h 48m
English
An operating model is a visual representation of how an organization, or parts of the organization, operates in order to produce products that deliver customer value and profit. Put simply, it describes the present (current) state of how an organization (or part of it) runs.
A TOM, however, does not focus on the present, but rather on the future. The purpose of a TOM is to define how the organization will run in order to execute a strategy, such as a new or revised API strategy that now considers APIs as business products and thus takes into account the numerous implications, as described previously.

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