Designing a Solution

To design a good BPM solution, you must first step back and examine the project’s environment: understanding the problem, noting the local and larger-scale perspectives, and only then creating a design and testing your solution.

Understanding the Problem

To understand what a good solution looks like, you must first understand the scope of the problem to solve. The main requirement of a BPM application is the ability to design, run, and monitor and administer business processes that incorporate human and system interactions, described as follows:

Design

The design of a business process is intuitively a flowchart that outlines the steps performed over time in the resolution of a business problem. Unlike most object-oriented designs, whose audience is the technical team of a project, a process design is crafted and comprehended by both business and technical analysts . Business analysts are involved because they understand the business aspects of the process best; the design is simply a rigorous expression of what they frequently draw on paper or on a whiteboard. The level of rigor, plus the anticipation of implementing a software solution to the design, draws in technical analysts. Thus, business and technical designers require a common design notation that is at once business-oriented and amenable to computer processing. They also require a graphical editor in which to sketch their design.

Run

The early workflow engines that were actually able to run designed processes, ...

Get Essential Business Process Modeling now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.