February 2021
Beginner
174 pages
5h 55m
English
Content preview from Essentials of Communication Skill and Skill Enhancement
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8A Second Look at Communication Performance Deficits: The Role of Behavioral Production Processes
Is there anyone out there who hasn’t formulated a message (basically, “said something”), and then, a short time later, come up with a way to have “said it better”? Who has never thought of a “snappy comeback” – an hour too late? Or figured out how they “should have answered” a question only after leaving a job interview? Or greeted a familiar co-worker by the wrong name when passing in the hallway? These are all examples of communication performance deficits, and no doubt you can add your own personal examples of similar “sub-optimal” message behavior to the list.
Now think about these kinds of performance deficits from the perspective of the
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.