Chapter 2

The Cost of Ethical Compromise: An Overview of Current and Historical Research and Business Practices

“There is no such thing as a minor lapse of integrity.”

Tom Peters

2.1 Today, We are Confused

A quick search of the Internet on the topic of ethics in outsourcing illustrates a range of opinions from “this is irrelevant” to the active hiring of a professional of deep experience for the purpose of enterprise-wide leadership:

  • A veteran IT journalist states that outsourcing as a business tool has nothing to do with ethics: “You’re acting as the agent of your employer, an amoral (not immoral) entity. You’re increasing shareholder value, a goal with no intrinsic moral substance.... For every human being you lay off, another gets ...

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