book

Fundamentals of EMS, NMS and OSS/BSS

by Jithesh Sathyan

April 2016

Intermediate to advanced

588 pages

15h 3m

English

Auerbach Publications

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1.1 Introduction1.2 EMS in Telecom1.3 EMS Architecture1.4 Need for EMS1.5 Characteristics Required in EMS1.6 Popular EMS Products1.7 ConclusionAdditional Reading
2.1 Introduction2.2 What Is TMN?2.3 Functional Architecture2.4 Physical Architecture2.5 Information Architecture2.6 Logical Architecture2.7 ConclusionAdditional Reading
3.1 Introduction3.2 Fault Management3.3 Configuration Management3.4 Accounting Management3.5 Performance Management3.6 Security Management3.7 ConclusionAdditional Reading
4.1 Introduction4.2 Network/Service Provisioning4.3 Network/Service Development and Planning4.4 Inventory Management4.5 Integrated Multivendor Environment4.6 Service Assurance4.7 Network Operations Support4.8 Network/Service Monitoring and Control4.9 ConclusionAdditional Reading
5.1 Introduction5.2 OSI Organizational Model5.3 OSI Information Model5.3.1 Structure of Management Information (SMI)5.3.2 Management Information Base (MIB)5.4 OSI Communication Model5.5 OSI Functional Model5.6 OAM5.7 TMN and OSI Management5.8 ConclusionAdditional Reading
6.1 Introduction6.2 Overview of SNMP (Simple Network Management Protocol)6.3 Overview of TL1 (Transaction Language 1)6.4 Overview of CMIP (Common Management Information Protocol)6.5 Overview of CLP (Command Line Protocol)6.6 Overview of XMLP (XML Protocol)6.7 Overview of SOAP (Simple Object Access Protocol)6.8 Overview of NETCONF (NETwork CONFiguration)6.9 Overview of IIOP (Internet Inter-ORB Protocol)6.10 ConclusionAdditional Reading

7.1 Introduction7.2 ITU (International Telecommunication Union)7.3 TMF (TeleManagement Forum)7.4 DMTF (Distributed Management Task Force)7.5 3GPP (Third Generation Partnership Project)7.6 ETSI (European Telecommunications Standards Institute)7.7 MEF (Metro Ethernet Forum)7.8 ATIS (Alliance for Telecommunications Industry Solutions)7.9 OASIS (Organization for the Advancement of Structured Information Standards)7.10 OMA (Open Mobile Alliance)7.11 SNIA (Storage Networking Industry Association)7.12 ConclusionAdditional Reading
8.1 Introduction8.2 About MTNM8.3 MTNM Business Agreement (TMF 513)8.4 MTNM Information Agreement (TMF 608)8.5 MTNM Solution Set (TMF 814)8.6 MTNM Implementation Statement and Guidelines (TMF 814A)8.7 ConclusionAdditional Reading
9.1 Introduction9.2 ATM Network9.3 GSM Network9.4 GPRS Network9.5 UMTS Network9.6 MPLS Network9.7 IMS9.8 CDMA Network9.9 WiMAX9.10 Recent Initiatives like LTE and SAE9.11 ConclusionAdditional Reading
10.1 Introduction10.2 Physical Layer10.3 Data Link Layer10.4 Network Layer10.5 Transport Layer10.6 Session Layer10.7 Presentation Layer10.8 Application Layer10.9 TCP/IP Model and OSI Model10.10 ConclusionAdditional Reading
11.1 Introduction11.2 Network Management System11.3 Legacy NMS Architecture11.4 Data Collection Components11.5 Platform Components11.6 Management Function Components11.7 GUI Components11.8 NBI (North Bound Interface) Components11.9 Design Considerations11.10 ConclusionAdditional Reading
12.1 Introduction12.2 Resource Provisioning12.3 Resource Data Collection and Processing12.4 Resource Trouble Management12.5 Resource Performance Management12.6 Resource Management and Operation Support and Readiness12.7 ConclusionAdditional Reading
13.1 Introduction13.2 OpenNMS13.3 AdventNet Web NMS13.4 HP OpenView13.5 IBM Tivoli13.6 Telecom Network Management Products13.7 ConclusionAdditional Reading
14.1 Introduction14.2 SNMPv114.3 SNMPv214.4 SNMPv314.5 ConclusionAdditional Reading
15.1 Introduction15.2 ASN.115.2.1 ASN.1 Simple Types15.2.2 ASN.1 Structured Type15.3 BER15.4 SMI15.5 ConclusionAdditional Reading
16.1 Introduction16.2 Types of MIB16.3 MIB-II16.4 SNMPv1 MIB16.5 SNMPv2 MIB16.6 SNMPv3 MIB16.7 ConclusionAdditional Reading
17.1 Introduction17.2 NGNM Basics17.3 TR13317.4 M.306017.5 ConclusionAdditional Reading
18.1 Introduction18.2 XMLP Overview18.3 XML Protocol Message Envelope18.4 XML Protocol Binding18.5 Mapping with SNMP18.5.1 Messaging18.5.2 Transfer of Message18.5.3 XMLP-Based Management Framework18.6 SOAP18.7 NETCONF18.8 ConclusionAdditional Reading
19.1 Introduction19.2 Service Providers19.3 Drivers for Support Systems19.4 What Do Support Systems Offer?19.4.1 Support Systems to Manage the Customers19.4.2 Support Systems to Manage Service19.4.3 Support Systems to Manage Resources19.5 Defining OSS and BSS19.6 From TMN to eTOM19.7 Few OSS/BSS Processes19.8 ConclusionAdditional Reading
20.1 Introduction20.2 Fulfillment Process20.3 Assurance Process20.4 Billing Process20.5 ConclusionAdditional Reading
21.1 Introduction21.2 NGOSS Overview21.3 NGOSS Lifecycle21.4 SANRR Methodology21.5 eTOM Model21.6 SID21.7 TNA21.8 TAM21.9 ConclusionAdditional Reading
22.1 Introduction22.2 eTOM22.3 ITIL22.4 Integrated Approach22.5 eTOM and ITIL in ICT22.6 ITIL Processes Implemented with eTOM22.7 Business Process Flow Modeling22.8 ConclusionAdditional Reading
23.1 Introduction23.2 Overview of Applications23.3 ConclusionAdditional Reading
24.1 Introduction24.2 Shared Information/Data Model (SID)24.3 Common Information Model (CIM)24.4 ConclusionAdditional Reading
25.1 Introduction25.2 MTOSI Overview25.3 MTOSI Notifications25.4 OSS/J Overview25.5 MTOSI and OSS/J25.6 ConclusionAdditional Reading
26.1 Introduction26.2 Application Layer26.3 Monitoring26.4 Client–Server Model26.5 Socket Interface26.6 Basic Socket System Calls26.7 Client Server Implementation for Connection Oriented Communication26.8 Client Server Implementation for Connectionless Protocol Communication26.9 ConclusionAdditional Reading
27.1 Introduction27.2 RPC Overview27.3 RPC Concepts27.3.1 Transport27.3.2 Presentation27.3.3 RPCGEN Compiler27.3.4 RPC Procedure Identification27.3.5 Port Mappers27.3.6 Broadcasting27.3.7 Batching27.3.8 Authentication27.4 Defining the Protocol27.5 Interface Routines27.6 RPC Implementation27.7 ConclusionAdditional Reading
28.1 Introduction28.2 Hypertext Transfer Protocol (HTTP)28.3 Web Client and Server28.4 Implementing Web Server28.5 ConclusionAdditional Reading
29.1 Introduction29.2 Mail Delivery Process29.3 Mail Protocols29.4 User Agent29.5 Multipurpose Internet Mail Extensions29.6 Implementation29.7 ConclusionAdditional Reading
30.1 Introduction30.2 Communication with FTP30.3 File Transfer with FTP30.4 File Commands30.5 File Sharing30.6 Implementation30.7 ConclusionAdditional Reading
31.1 Introduction31.2 Symmetric Key Cryptography31.3 Public Key Cryptography31.4 Message Security31.5 Key Management31.6 Security Protocols31.7 Implementation Example31.8 ConclusionAdditional Reading
32.1 Introduction32.2 NETCONF32.3 RPC Elements in NETCONF32.4 NETCONF Operations32.5 MIB Event to XML32.6 ConclusionAdditional Reading
33.1 Introduction33.2 Singleton Design Pattern33.3 Chain of Responsibility Design Pattern33.4 Observer Design Pattern33.5 Factory Design Pattern33.6 Adapter Design Pattern33.7 Iterator Design Pattern33.8 Mediator Design Pattern33.9 ConclusionAdditional Reading
34.1 Report Overview34.2 Introduction34.3 Legacy NMS34.4 Issues with Legacy NMS34.5 NGNM Solution34.5.1 NGNM Framework34.5.2 Generic Functionalities for NGNM34.5.3 Specialized Functions34.5.4 Customization for a Specific Network34.6 Adoption Strategy34.6.1 Using Mediation Layer34.6.2 Staged Migration34.6.3 Combining Mediation and Migration34.7 Analysis of NGNM Framework34.8 ConclusionSupporting PublicationsReferences

Content preview from Fundamentals of EMS, NMS and OSS/BSS

Chapter 22

Telecom Processes

This chapter is about telecom process models. The influence of IT models in telecom process models is discussed in detail. The main models that have been used in this chapter for reference are eTOM and ITIL. A sample business flow and how it can be aligned with telecom standard model is also taken up in this chapter. The chapter is intended to provide the reader with an overview of how different models can be applied together for effective business process management.

22.1 Introduction

There are multiple telecom and enterprise specific business process models that are used in a telecom company for effective business management. Some of the most popular ones include eTOM (enhanced Telecom Operations Map) for telecom ...