Introduction
The Modern Connected World
Business process modeling is often a no-win situation. Developing reliable
business forecasting models requires a successful collaboration between
line management and knowledge engineers. And even where the fusion
of working knowledge and abstract representation is successful, its result
is too often thwarted by the unpredictable dynamics of the real world:
corporate objectives change, companies are bought and sold, and new
products are introduced (or existing products retired). To compound
matters, corporate decision makers and model builders are also faced with
the unprecedented uncertainties and pressures of the rapidly changing
nature of electronic commerce. In fact, as Figure I.1 illustrates, the high
rate ...