O'Reilly logo

Getting Started with Citrix XenApp® 7.6 by Konstantin Cvetanov

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

XenApp® supportability

Most paid software nowadays have some type of support agreement to provide technical resources to customers in case issues are experienced with the product itself or as a result of its operations. Vendors generally offer phone support, e-mail, newsletters, whitepapers, and even on-site assistance for critical issues. Typically, Enterprise Technical Support is subscription-based and there is an annual fee associated with the contract. Citrix provides different levels of support agreements. At the time of writing this book, Premier Support has gained a lot of popularity due to their 24x7 phone assistance and unlimited tickets. It is recommended that you engage your Citrix sales representative or an authorized reseller to get ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required