CHAPTER 5

Nonverbal Communications and Body Language

Key Takeaways

image Communication, perhaps especially in meetings, is about much more than words.

image Becoming a good meeting facilitator, and in fact, a good project leader, requires knowledge of nonverbal communication, including body language, facial expressions, paralinguals, and even seating arrangements.

image We provide pointers for these nonverbal forms of communications, focused on project meetings. ...

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