Green IT Strategies and Applications

Green Business Process Management  ◾  163

improve organizational performance. e business efficiency techniques arising from these

quality management approaches can also be used to improve the carbon credentials of the

organization.

◾ Efficient business processes may also create opportunity to produce greater quantity of goods

resulting from improved production capacity. However, care has to be taken to ensure that

improvement in production does not dent the green credentials of the process.

◾ Customization and personalization of products to suit the demands of customers is the

result of process reengineering. Once again, care has to be taken to ensure that personaliza-

tion does not lead to addition of carbon in the process.

◾ Reengineering