Contents
Chapter 1: Illusions of Control: The Confidence Trap
Success and Luck: The Deadly Cocktail
Avoiding the Overconfidence Trap
Chapter 2: Blinkered Vision: The Judgment Trap
Look no Further: Confirmation Traps
Why First Impressions Matter: Anchoring Traps
Seen it All Before: Analogy Traps
Out of Sight, Out of Mind: Availability Traps
Alluring Images: Vividness Traps
Emotional Rollercoaster: Instant-Response Traps
Two Dead Fish: Expectation Traps
All that Glitters: Evaluating Opportunity
Chapter 3: Ghosts and Shadows: Where is Reality?
What Do Hierarchies Really Do?
Solving Problems that Do not Exist
The Problem Behind the Problem
Listening to Galileo: Conceptual Blockbusting
Stop Problems Before they Start
Finding the Lobster: The Importance of Mind States
Chapter 4: Gorilla in the Room: Information and Decision-Making
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