Skip to Content
HBR Guide to Managing Up and Across (HBR Guide Series)
book

HBR Guide to Managing Up and Across (HBR Guide Series)

by Harvard Business Review
January 2013
Intermediate to advanced
208 pages
3h 6m
English
Harvard Business Review Press
Audiobook available
Content preview from HBR Guide to Managing Up and Across (HBR Guide Series)

Change the Way You Persuade

A summary of the full-length HBR article by Gary A. Williams and Robert B. Miller, highlighting key ideas.

THE IDEA IN BRIEF

Your proposal was brilliant; your logic, unassailable; your argument, impassioned. So why didn’t your boss buy it?

Perhaps you took a one-size-fits-all approach to persuasion. But different people use different styles when deciding to accept an idea: Each wants certain kinds of information, at specific steps in the process.

There are five common but distinct decision-making styles: charismatic, thinker, skeptic, follower, and controller. One decision-making style isn’t better than another. But to tip the outcome your way, understand your listener’s preferences—then tailor your persuasive efforts ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

HBR Guide to Dealing with Conflict (HBR Guide Series)

HBR Guide to Dealing with Conflict (HBR Guide Series)

Amy Gallo

Publisher Resources

ISBN: 9781422187616