October 2019
Intermediate to advanced
224 pages
5h
English
book
HBR's 10 Must Reads 2020
by Harvard Business Review, Michael E. Porter, Nitin Nohria, Katrina Lake, Paul R. Daugherty
Content preview from HBR's 10 Must Reads 2020
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Collaborative Intelligence
Humans and AI Are Joining Forces.by H. James Wilson and Paul R. Daugherty
ARTIFICIAL INTELLIGENCE IS BECOMING good at many “human” jobs—diagnosing disease, translating languages, providing customer service—and it’s improving fast. This is raising reasonable fears that AI will ultimately replace human workers throughout the economy. But that’s not the inevitable, or even most likely, outcome. Never before have digital tools been so responsive to us, nor we to our tools. While AI will radically alter how work gets done and who does it, the technology’s larger impact will be in complementing and augmenting human capabilities, not replacing them.
Certainly, many companies have used AI to automate processes, but those that ...