HBR's 10 Must Reads 2020

Index

AARP, 169, 174–175

Acquisti, Alessandro, 7

Activia, 177

Adecco, 129, 135

Agassi, Shai, 72

ageism, 166–169

agendas, CEOs and, 143–146

agility

benefits of, 102

building across the business, 97–101

getting started with, 91–97

large-scale initiatives, 96–97

leading, 88–91

operating architectures and, 98–100

scaling, 87–102

sequencing the transition to, 93–96

talent acquisition and motivation and, 100–101

aging population, 163–177

AI (artificial intelligence), 20–21, 43–59

amplifying with, 47, 51

assistants, 45–46

embodying, 47, 52

employee skills for working with, 58–59

fashion personalization and, 61–70

humans assisting machines, 45–47

humans explaining to, 45, 46

humans sustaining, 45, 47

interacting with, 47, 51–52

machines assisting humans, ...