HBR's 10 Must Reads on Strengthening Your Soft Skills (with bonus article "You Don't Need Just One Leadership Voice--You Need Many" by Amy Jen Su)

Index

Accenture, 51

active voice, 105

advice, 68–70

affinity bias, 86–87

agency, 45

Agle, Brad, 126

Amazon, 106

Andersen, Erika, 35–42

anti-bullying campaigns, 34

anticipatory utility, 108

artificial intelligence, 11

aspiration, 35, 36–37, 96

assessment

coaching and, 97–98

ethical, 120–121

of ideas, 55–57

self-, learning and, 38

of social skills, 10–11

assumptions, questioning, 38–39, 87

attention

creativity and, 27

empathy and, 22–23

focusing on others, 15, 20–26

focusing on the wider world, 15, 26–28

focusing on yourself, 15–20

improving with exercise, 18

leadership and, 15–29

listening and, 81

modes of, 15

power and, 25–26

selective, 18, 27

self-control and, 19–20

stirring language and, 107–108

attentional blinks, 107–108

authenticity, ...