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HBR's 10 Must Reads on Building a Great Culture, Updated and Expanded (featuring "What People Get Wrong About Psychological Safety" by Amy C. Edmondson and Michaela J. Kerrissey)
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HBR's 10 Must Reads on Building a Great Culture, Updated and Expanded (featuring "What People Get Wrong About Psychological Safety" by Amy C. Edmondson and Michaela J. Kerrissey)

by Harvard Business Review, Amy C. Edmondson, Josh Bersin, Tomas Chamorro-Premuzic, Erin Meyer
March 2026
Intermediate to advanced
224 pages
4h 13m
English
Harvard Business Review Press
Content preview from HBR's 10 Must Reads on Building a Great Culture, Updated and Expanded (featuring "What People Get Wrong About Psychological Safety" by Amy C. Edmondson and Michaela J. Kerrissey)

5

Don’t Let Cynicism Undermine Your Workplace

by Jamil Zaki

An open CEO role at Microsoft should be the holy grail for executives in the tech industry, but that wasn’t the case in 2014. The company’s growth had stagnated. By botching early leads on smartphones and other new technologies, Microsoft had lost market share to Apple, Google, and Amazon and had gained a reputation as creaky and out of touch—a giant ship lurching in the wrong direction.

The Bloomberg journalist Dina Bass listed those downsides in an article bluntly titled “Why You Don’t Want to Be Microsoft CEO.” Five days later Satya Nadella took the helm. Microsoft’s failures stemmed from a deeper problem: a culture mired in mistrust, competition, and tribalism, which killed morale ...

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Publisher Resources

ISBN: 9798892792974