Chapter 3. Requirements Change: I Love You, You’re Perfect... Now Change
Think you’ve got just what the customer wanted? Not so fast... So you’ve talked to your customer, gathered requirements, written out your use cases, and delivered a killer application. It’s time for a nice relaxing cocktail, right? Right... until your customer decides that they really wanted something different than what they told you. They love what you’ve done, really, but it’s not quite good enough anymore. In the real world, requirements are always changing, and it’s up to you to roll with these changes and keep your customer satisfied.
You’re a hero!
A nice piña colada to sip on, the sun shining down on you, a roll of hundred dollar bills stuffed into your swim trunks... this is the life of a programmer who’s just made Doug’s Dog Doors a successful venture. The door you built for Todd and Gina was a huge success, and now Doug’s selling it to customers all across the world.
But then came a phone call...
You: Oh, has something gone wrong?
Todd and Gina: No, not at all. The door works just like you said it would.
You: But there must be a problem, right? Is the door not closing quickly enough? Is the button on the remote ...
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