Skip to Content
How to Reduce Workplace Conflict and Stress
book

How to Reduce Workplace Conflict and Stress

by Anna Maravelas
August 2005
Intermediate to advanced
224 pages
5h 34m
English
Career Press

Overview

An alarming 88% of Americans cite hostility, desk-rage, and workplace incivility as top concerns. How to Reduce Workplace Conflict and Stress will help executives, supervisors, and managers-and the people that work for them-protect pride, profit and productivity from these disabling emotions.

Most individuals react to workplace frustration with nearly invisible habits that drive wedges between people and groups. And workplace aggravations are constant—even just a handful a day means thousands per year, per employee!

Responding to frustration with blame and defensiveness is not human nature; it is a reflexive response that can be changed. How to Reduce Workplace Conflict and Stress shows you how to protect productivity and maintain unity between leaders and employees, even during periods of uncertainty and rapid change.

Protect your career and workplace from the hidden costs of workplace tension and hostility. With How to Reduce Workplace Conflict and Stress, you will learn how to:

• Handle the daily onslaught of frustration without losing momentum, mood or confidence.

• Avoid the conflict and cynicism that drains profits, resources and relationships.

• Discover why anger makes people irrational, lonely, and depressed and how to quickly calm agitated colleagues and customers.

• Experience the fiscal and personal benefits of being “hard on the problem and soft on the people.”

• Replace bitterness about the past with shared responsibility for the future.

• Create a blame-resistant, emotionally resilient workforce.

How to Reduce Workplace Conflict and Stress is the insider’s guide to achieving fiscal and emotional successes that energize and sustain workforces. For more than a decade, these universal principles have saved organizations millions of dollars.

Anna Maravelas, of TheraRising.com, is an expert in restoring trust and enhancing profitability. She has delivered hundreds of keynotes and seminars in the U.S. and abroad, and her presentations are consistently cited as “best of the conference.” Her clients include Fortune 500 companies, police departments, government bodies and family-owned businesses. Her work has been featured on numerous business radio shows and in a variety of print media. She resides in St. Paul, MN

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Preventing Stress in Organizations: How to Develop Positive Managers

Preventing Stress in Organizations: How to Develop Positive Managers

Joanna Yarker, Rachel Lewis, Emma Donaldson-Feilder
Managing Burnout in the Workplace

Managing Burnout in the Workplace

Nancy McCormack, Catherine Cotter

Publisher Resources

ISBN: 9781564148186