In June 2020, IBM announced it would no longer offer facial recognition software. This came from CEO Arvind Krishna’s letter to Congress. In it, he talked about how IBM had a long history of supporting civil rights, such as in terms of diversity with hiring and refusing to support Jim Crow laws.
As for the policy on facial recognition, Krishna noted: “IBM firmly opposes and will not condone uses of any technology, including facial recognition technology offered by other vendors, for mass surveillance, racial profiling, violations of basic human rights and freedoms, or any purpose ...
