Chapter 15. Describing Cisco Unified Communications IM and Presence Components and Communication Flows
Upon completing this chapter, you will be able to do the following:
Describe Cisco Jabber in deskphone mode to control the desk phone to initiate and answer calls
Describe how Cisco Jabber makes calls in softphone mode when there is no access to the deskphone device
Describe Cisco Jabber in phone-only mode without IM and Presence (IM&P) functionality ...