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Implementing Cisco Collaboration Applications (CAPPS) Foundation Learning Guide (CCNP Collaboration Exam 300-085 CAPPS) by Chris Olsen

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Chapter 15. Describing Cisco Unified Communications IM and Presence Components and Communication Flows

Upon completing this chapter, you will be able to do the following:

Image Describe Cisco Jabber in deskphone mode to control the desk phone to initiate and answer calls

Image Describe how Cisco Jabber makes calls in softphone mode when there is no access to the deskphone device

Image Describe Cisco Jabber in phone-only mode without IM and Presence (IM&P) functionality ...

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