Implementing Order to Cash Process in SAP

Chapter 12: Customer Billing

Customer billing is the last and the most important step in the Order to Cash cycle. We have gone through the complete Order to Cash cycle right from creating the sales order, fulfilling the sales order, and planning transportation, to picking and posting goods issues in the warehouse in the last few chapters. In this chapter, we will continue with the Order to Cash cycle by describing the billing process. We will cover the different billing document types and their functions. We will also understand how the billing documents are processed once the freight settlement process is completed. As you may recall, the freight settlement process was covered in Chapter 11, Logistics Execution in SAP LES.

The following topics ...