1.1 Rapidly Shifting Challenges for Hardware Reliability and Software Quality1.2 Gaining Competitive Advantage1.3 Competing in the Next Decade – Winners Will Compete on Reliability1.4 Concurrent Engineering1.5 Reducing the Number of Engineering Change Orders at Product Release1.6 Time‐to‐Market Advantage1.7 Accelerating Product Development1.8 Identifying and Managing Risks1.9 ICM, a Process to Mitigate Risk1.10 Software Quality OverviewReferencesFurther Reading