April 2016
Intermediate to advanced
264 pages
6h 22m
English
Content preview from Information and Communication Technologies in Healthcare
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
Start your free trial
13
RE-ENVISIONING THE INDIANAMEDICAID.COM WEBSITE AS A MEMBER-FOCUSED PORTAL
A Case Study on Usability and Technology for Transforming Healthcare Communication
JARED B. LINDER, MS, PMP
Contents
Re-Envisioning IndianaMedicaid.com
Gap Analysis: Considering the Usability
Gap Analysis: Considering the Technology
Re-Developing IndianaMedicaid.com
Creating the Future State: Usability
Creating the Future State: Technology
Creating the Future State: Iterating Design Ideas
Reintroducing IndianaMedicaid.com
Conclusions and Further Recommendations
Introduction
In Indiana, the Office of Medicaid Policy and Planning (OMPP), which is a division of the Indiana Family ...