Information Governance: Concepts, Strategies, and Best Practices

CHAPTER 6

Information Governance Policy Development

To develop an information governance (IG) policy, you must inform and frame the policy with internal and external frameworks, models, best practices, and standards—those that apply to your organization and the scope of its planned IG program. In this chapter, we first present and discuss major IG frameworks and models and then identify key standards for consideration.

A Brief Review of Generally Accepted Recordkeeping Principles®

In Chapter 3 we introduced and discussed ARMA International's eight Generally Accepted Recordkeeping Principles^®, known as The Principles¹ (or sometimes GAR Principles). These Principles and associated metrics provide an IG framework that can support continuous improvement.

To review, the eight Principles are:

1. Accountability
2. Transparency
3. Integrity
4. Protection
5. Compliance
6. Availability
7. Retention
8. Disposition²

The Principles establish benchmarks for how organizations of all types and sizes can build and sustain compliant, legally defensible records management (RM) programs. Using the maturity model (also presented in Chapter 3), organizations can assess where they are in terms of IG, identify gaps, and take steps to improve across the eight areas The Principles cover.

IG Reference Model

In late 2012, with the support and collaboration of ARMA International and the Compliance, Governance and Oversight Council (CGOC), the Electronic Discovery Reference Model (EDRM) Project released version 3.0 of its Information ...