33 Incident Response and Forensic Analysis
Interruptions to the normal operation of computer and network systems can and will occur. The causes of service interruptions are numerous, and they can include such events as bad production changes, hardware and software failures, and security breaches. For the purposes of this chapter, an incident will be defined as any disruption of the normal operation of a computer system. Organizations need to have systems and processes to detect such disruptions, and they need plans and procedures to respond and recover accordingly. Once a problem is identified, organizations should use their incident response plans to coordinate their response and recovery.
In certain situations, you will ...

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