Interaction Design, 5th Edition

Book description

A new edition of the #1 text in the human computer Interaction field!

Hugely popular with students and professionals alike, the Fifth Edition of Interaction Design is an ideal resource for learning the interdisciplinary skills needed for interaction design, human-computer interaction, information design, web design, and ubiquitous computing. New to the fifth edition: a chapter on data at scale, which covers developments in the emerging fields of 'human data interaction' and data analytics. The chapter demonstrates the many ways organizations manipulate, analyze, and act upon the masses of data being collected with regards to human digital and physical behaviors, the environment, and society at large.

Revised and updated throughout, this edition offers a cross-disciplinary, practical, and process-oriented, state-of-the-art introduction to the field, showing not just what principles ought to apply to interaction design, but crucially how they can be applied.

  • Explains how to use design and evaluation techniques for developing successful interactive technologies
  • Demonstrates, through many examples, the cognitive, social and affective issues that underpin the design of these technologies
  • Provides thought-provoking design dilemmas and interviews with expert designers and researchers
  • Uses a strong pedagogical format to foster understanding and enjoyment 

An accompanying website contains extensive additional teaching and learning material including slides for each chapter, comments on chapter activities, and a number of in-depth case studies written by researchers and designers.

Table of contents

  1. Cover
  2. What's Inside?
    1. Changes from Previous Editions
  3. Chapter 1: WHAT IS INTERACTION DESIGN?
    1. 1.1 Introduction
    2. 1.2 Good and Poor Design
    3. 1.3 What Is Interaction Design?
    4. 1.4 The User Experience
    5. 1.5 Understanding Users
    6. 1.6 Accessibility and Inclusiveness
    7. 1.7 Usability and User Experience Goals
    8. Further Reading
  4. Chapter 2: THE PROCESS OF INTERACTION DESIGN
    1. 2.1 Introduction
    2. 2.2 What Is Involved in Interaction Design?
    3. 2.3 Some Practical Issues
    4. Further Reading
    5. Note
  5. Chapter 3: CONCEPTUALIZING INTERACTION
    1. 3.1 Introduction
    2. 3.2 Conceptualizing Interaction
    3. 3.3 Conceptual Models
    4. 3.4 Interface Metaphors
    5. 3.5 Interaction Types
    6. 3.6 Paradigms, Visions, Theories, Models, and Frameworks
    7. Further Reading
  6. Chapter 4: COGNITIVE ASPECTS
    1. 4.1 Introduction
    2. 4.2 What Is Cognition?
    3. 4.3 Cognitive Frameworks
    4. Further Reading
  7. Chapter 5: SOCIAL INTERACTION
    1. 5.1 Introduction
    2. 5.2 Being Social
    3. 5.3 Face-to-Face Conversations
    4. 5.4 Remote Conversations
    5. 5.5 Co-presence
    6. 5.6 Social Engagement
    7. Further Reading
  8. Chapter 6: EMOTIONAL INTERACTION
    1. 6.1 Introduction
    2. 6.2 Emotions and the User Experience
    3. 6.3 Expressive Interfaces and Emotional Design
    4. 6.4 Annoying Interfaces
    5. 6.5 Affective Computing and Emotional AI
    6. 6.6 Persuasive Technologies and Behavioral Change
    7. 6.7 Anthropomorphism
    8. Further Reading
  9. Chapter 7: INTERFACES
    1. 7.1 Introduction
    2. 7.2 Interface Types
    3. 7.3 Natural User Interfaces and Beyond
    4. 7.4 Which Interface?
    5. Further Reading
  10. Chapter 8: DATA GATHERING
    1. 8.1 Introduction
    2. 8.2 Five Key Issues
    3. 8.3 Data Recording
    4. 8.4 Interviews
    5. 8.5 Questionnaires
    6. 8.6 Observation
    7. 8.7 Choosing and Combining Techniques
    8. Further Reading
  11. Chapter 9: DATA ANALYSIS, INTERPRETATION, AND PRESENTATION
    1. 9.1 Introduction
    2. 9.2 Quantitative and Qualitative
    3. 9.3 Basic Quantitative Analysis
    4. 9.4 Basic Qualitative Analysis
    5. 9.5 Which Kind of Analytic Framework to Use?
    6. 9.6 Tools to Support Data Analysis
    7. 9.7 Interpreting and Presenting the Findings
    8. Further Reading
  12. Chapter 10: DATA AT SCALE
    1. 10.1 Introduction
    2. 10.2 Approaches to Collecting and Analyzing Data
    3. 10.3 Visualizing and Exploring Data
    4. 10.4 Ethical Design Concerns
    5. Further Reading
  13. Chapter 11: DISCOVERING REQUIREMENTS
    1. 11.1 Introduction
    2. 11.2 What, How, and Why?
    3. 11.3 What Are Requirements?
    4. 11.4 Data Gathering for Requirements
    5. 11.5 Bringing Requirements to Life: Personas and Scenarios
    6. 11.6 Capturing Interaction with Use Cases
    7. Further Reading
  14. Chapter 12: DESIGN, PROTOTYPING, AND CONSTRUCTION
    1. 12.1 Introduction
    2. 12.2 Prototyping
    3. 12.3 Conceptual Design
    4. 12.4 Concrete Design
    5. 12.5 Generating Prototypes
    6. 12.6 Construction
    7. Further Reading
  15. Chapter 13: INTERACTION DESIGN IN PRACTICE
    1. 13.1 Introduction
    2. 13.2 AgileUX
    3. 13.3 Design Patterns
    4. 13.4 Open Source Resources
    5. 13.5 Tools for Interaction Design
    6. Further Reading
  16. Chapter 14: INTRODUCING EVALUATION
    1. 14.1 Introduction
    2. 14.2 The Why, What, Where, and When of Evaluation
    3. 14.3 Types of Evaluation
    4. 14.4 Evaluation Case Studies
    5. 14.5 What Did We Learn from the Case Studies?
    6. 14.6 Other Issues to Consider When Doing Evaluation
    7. Further Reading
  17. Chapter 15: EVALUATION STUDIES: FROM CONTROLLED TO NATURAL SETTINGS
    1. 15.1 Introduction
    2. 15.2 Usability Testing
    3. 15.3 Conducting Experiments
    4. 15.4 Field Studies
    5. Further Reading
  18. Chapter 16: EVALUATION: INSPECTIONS, ANALYTICS, AND MODELS
    1. 16.1 Introduction
    2. 16.2 Inspections: Heuristic Evaluation and Walk-Throughs
    3. 16.3 Analytics and A/B Testing
    4. 16.4 Predictive Models
    5. Further Reading
  19. References
  20. Index
  21. End User License Agreement

Product information

  • Title: Interaction Design, 5th Edition
  • Author(s): Helen Sharp, Jennifer Preece, Yvonne Rogers
  • Release date: May 2019
  • Publisher(s): Wiley
  • ISBN: 9781119547259