Photograph of Jenny Preece courtesy of Ben Shneiderman.
Fig. 1.1 The marble answering machine. Adapted from Gillian Crampton Smith: “The Hand that Rocks the Cradle” ID Magazine, May/June 1995, pp. 60–65 Fig. 1.2(a) The TiVo remote. TiVo Inc. Fig. 1.3(a) Beatbug interactive music toy. Reproduced by permission of MIT Media Lab. Fig. 1.3(b) Interactive mirror. Photo courtesy of Philips. Fig. 1.3(c) “Illum” Commuting Jacket. Photo courtesy of PDD, www.pdd.co.uk Fig. 1.5 Four different team members. Based on figure under section heading 32.1 Interdisciplinary Cooperation, Chapter by S. Kim in The Art of Human Interface Design, edited by B. Laurel (1990), Addison Wesley. Fig. 1.6 Wireless cell phones for Telespree. IDEO, http://www.ideo.com/portfolio/re.asp?x=50088 Fig. 1.7 iPod advertisement. Apple Computer Inc., http://www.apple.com/ipod/ipod.html Fig. 1.8 Anna the online sales agent. IKEA, http://www.ikea.com/ms/en_GB/ and http://www.ikea.com/ms/en_US/ Fig. 1.9(a) A safe and unsafe menu. Screenshots from QUALCOMM Eudora Products www.qualcomm.com/eudora Fig. 1.9(b) A warning dialog box for MacOSX. Apple Computer Inc. Fig. 1.10 Are attractive interfaces more or less usable? Figures 1(a), 1(b), 2(a) & 2(b) Tractinsky, N. (1997) “Aesthetics and Apparent Usability: Empirically Assessing Cultural and Methodological Issues”. CHI 97 Electronic Publications: Papers. http://www.acm.org/sigchi/chi97/proceedings/paper/nt.htm Fig. 1.11 A sign at the restrooms in Cincinnati. ...