
Chapter 1. Introduction to the new mainframe 27
In case of a failure or an unusual situation, the operator communicates with
system programmers, who assist the operator in determining the proper course
of action, and with the production control analyst, who works with the operator to
make sure that production workloads are completing properly.
1.9.5 Who is the production control analyst?
The production control analyst is responsible for making sure that batch
workloads run to completion without error or delay. Some mainframe installations
run interactive workloads for online users, followed by batch updates that run
after the prime shift when ...